Frequently Asked Questions
Everything you need to know about Vice Golf products and services.
How long does shipping take for personalized golf balls?
Personalized golf balls typically require 3-5 business days for production before being shipped. Once dispatched, standard shipping usually takes an additional 3-7 business days depending on your location.
What is the return policy for Vice Golf equipment?
We offer a 30-day return window for all unused items in their original packaging. Please note that customized or personalized products cannot be returned unless there is a manufacturing defect.
Can I get a discount for buying golf balls in bulk?
Yes, Vice Golf operates on a volume-based pricing model. The more dozens of the same ball model you purchase in a single order, the lower the price per dozen becomes.
Which Vice Golf ball model is right for my swing speed?
We recommend the Vice Pro or Pro Plus for high swing speeds (over 110 mph), the Vice Tour for medium swing speeds, and the Vice Drive for players looking to maximize distance at lower swing speeds.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on the destination and weight of your order.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.